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  • For the Public
    • Role of the Information Commissioner
    • Steps for access applicants
    • Requirements for a valid access application
    • Is FOI my best option?
    • What documents can I ask for?
    • Can I get everything I want under FOI?
    • What is personal information?
    • Amendment of personal information
    • Who do I contact to ask for documents?
      • Accessing police & medical records
      • Local govt, public sector employment & prisoner records
    • How much does it cost?
    • Can others access information about me or my business?
    • Applying for documents during the COVID-19 pandemic
    • The public interest
    • Children and people with intellectual difficulties
    • How long should it take to deal with an access application?
    • What if the agency says it doesn’t have the documents?
    • Can the agency refuse to deal with my access application?
    • What if the agency delays making a decision?
    • Review of agency decisions
    • What happens in an external review?
    • Application form for external review
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    • Flowchart - Dealing with an access application
    • Thinking outside the FOI box
    • Key FOI principles for agencies
    • Key questions for decision-makers to consider
    • What is personal information?
    • Amendment of personal information
    • How long should it take to deal with an access application
    • The exemptions
    • Releasing documents that may be technically exempt
    • What if the documents cannot be found?
    • Large, complex or time-consuming applications
    • Calculating charges
    • Consulting third parties
    • What if there are many third parties to consult?
    • Writing a Notice of Decision
    • Repeated requests and unreasonable conduct
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    • What happens in an external review?
    • Making submissions to the Information Commissioner
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Flowchart - Dealing with an access application

For Agencies    >    Flowchart - Dealing with an access application
March 31, 2023
Home
For the Public
For Agencies
Flowchart - Dealing with an access application
Thinking outside the FOI box
Key FOI principles for agencies
Key questions for decision-makers to consider
What is personal information?
Amendment of personal information
How long should it take to deal with an access application
The exemptions
Releasing documents that may be technically exempt
What if the documents cannot be found?
Large, complex or time-consuming applications
Calculating charges
Consulting third parties
What if there are many third parties to consult?
Writing a Notice of Decision
Repeated requests and unreasonable conduct
Information Statements and other required publications
What happens in an external review?
Making submissions to the Information Commissioner
Training for Agencies
Useful Resources

Flowchart - Dealing with an FOI application

References in the flowchart (below) are linked to sections/clauses in the FOI Act - click on the section/clause to view.

Flowchart - Dealing with an access application

Section 6 Section 12 Section 11(3) Section 15 Section 20(1) Section 17 Section 18 Section 19 Section 30 Section 32 Section 33 Section 24 Section 34 Section 30 Section 29 Clause 3 Clause 3 Clause 4 Clause 4 Calculating charges Thinking outside the FOI boxHigher Resolution Version
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